SHIPPING POLICY

At French baskets, we provide FREE Express DHL delivery to Free Shipping to The USA, Canada and Europe.

TRANSPORTATION
Your order is shipped directly from our workshop in Marrakech. Packages are generally shipped within 48 hours after receiving your payment. Except exceptional conditions beyond our control. The shipping method is DHL Express international with a tracking number.

CUSTOMS AND IMPORT TAXES
Buyers are responsible for any customs and import taxes that may apply. French Baskets is not responsible for delays due to customs.

DELIVERY TIME
Your package should arrive within 2 days to 5 days.

ORDER TRACKING

In your account you’ll find your DHL track information at the shipment.
You may check and track the delivery status of your orders with our local logistics partner with your DHL track number. Please provide your contact number under the address selected upon checkout in order for the courier company to contact you in case of any unforeseen circumstances.

MODE OF PAYMENT
We accept payments via VISA/MASTER credit and debit cards, American Express and PayPal. Please visit www.paypal.com for more information.